Online Therapy

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Online therapy at Quest Wellness Center is professional mental health and addiction counseling delivered by secure video, so you can meet with a licensed clinician from home, work, or anywhere private. It covers individual counseling and full virtual programs, fits around your schedule, and connects to in-person care if your needs change. We accept most commercial PPO plans with out-of-network benefits.

What online therapy is

Online therapy, also called telehealth, virtual counseling, or teletherapy, is mental health and addiction treatment delivered through secure video and audio technology instead of in a clinic. Through Quest Wellness Center, you receive personalized, professional counseling from home, your office, or anywhere you have privacy and an internet connection. It removes the practical barriers that keep people from starting care, like travel time, scheduling conflicts, and limited options nearby, which matters across Southern California where getting to a facility is not always easy. The clinical work is the same as in-person therapy: you meet with a licensed clinician, set goals, and work through them session by session, just over a screen instead of across a room.

Telehealth and telemedicine: the difference

Telehealth and telemedicine are related but not identical, and the distinction is worth knowing. Telemedicine refers specifically to clinical services delivered through telecommunication technology, such as a therapy session or a psychiatric appointment held by video. Telehealth is the broader category that covers all virtual health services, including clinical care as well as things like scheduling, check-ins, and education. Think of telehealth as the umbrella term, with telemedicine as a clinical part of it. Quest’s online therapy falls under both: real clinical treatment, delivered virtually, within a broader set of virtual services.

Who online therapy is for

Online therapy is a good fit for adults who need consistent mental health or addiction support but cannot easily get to a facility. It works well for people with demanding work schedules, those who live far from quality providers, parents balancing childcare, people who travel, and anyone who simply feels more comfortable opening up from their own space. It is also a strong option for clients stepping down from a higher level of care who want to keep therapy going as they return to daily life. Online therapy is not the right fit for someone in an acute crisis or needing in-person medical supervision, and our team will help arrange the right level of care if that is what your situation calls for.

Benefits of online therapy

Online therapy makes consistent care easier to start and easier to keep. The main advantages clients point to:

For many people, the convenience is what makes the difference between starting therapy and putting it off, and between attending consistently and dropping out.

What to expect from a session

An online therapy session works much like an in-person one, just over a secure video connection. You join from a private space at your scheduled time, meet face to face with your clinician on screen, and talk through what you are working on. Finding a therapist whose style fits your personality matters as much online as in person, and Quest takes care to establish a real connection between you and your clinician rather than treating virtual care as a lesser version of the real thing. Sessions are personalized to your needs and goals, whether you are working on a mental health condition, addiction recovery, or both. Everything is delivered over secure platforms designed to keep your sessions private.

Insurance and cost

Quest Wellness Center accepts most commercial PPO plans with out-of-network benefits, and we verify your coverage before treatment begins. What you pay depends on your plan, deductible, and coinsurance. Call (818) 275-9810 or verify your insurance to get exact numbers for your plan.

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Mental health and addiction, treated online

Quest’s online therapy covers both mental health conditions and addiction, including cases where the two occur together. That means a client working on depression, anxiety, PTSD, or trauma can address it virtually, and someone in recovery from substance use can receive rehabilitative treatment for complex addictions through the same secure platform. Treating both together matters, because co-occurring conditions are common and tend to drive relapse when only one is addressed. Whether you are starting care for the first time or continuing recovery after a more intensive program, online therapy keeps you connected to professional support on your own schedule, without putting the rest of your life on hold.

Online therapy and virtual programs

Online therapy at Quest is more than stand-alone counseling; it connects to a full continuum of care. If individual sessions are not enough, Quest offers Partial Hospitalization Programs and Intensive Outpatient Programs through telehealth, so you can move into a more structured level of treatment without losing the flexibility of attending from home. This is the advantage of getting online therapy through an accredited facility rather than a single online provider, if your needs grow, the next level of care is already in place and coordinated by the same team. You can read more about our virtual options on our online IOP page, and explore in-person care through our outpatient programs whenever you are ready.

Frequently Asked Questions

What is online therapy?

Online therapy is mental health or addiction counseling delivered by secure video instead of in a clinic. At Quest Wellness Center, you meet with a licensed clinician from home or anywhere private, with the same clinical care you would receive in person.

Most plans now cover telehealth therapy on the same basis as in-person sessions. Quest accepts most commercial PPO plans with out-of-network benefits. Coverage and costs vary by plan, and we verify your benefits before treatment.

For most people and conditions, online therapy delivers care comparable to in-person sessions, especially when the clinical fit is good. Our team helps confirm that virtual care suits your needs, and can recommend in-person or higher levels of care when appropriate.

You need a private space and a device with a camera and internet connection. Sessions run on a secure platform, and our team helps you get set up before your first appointment.

Yes. Sessions are delivered over secure platforms designed to protect your privacy, and as a treatment provider Quest keeps your participation confidential.

Yes. Quest offers Partial Hospitalization and Intensive Outpatient Programs through telehealth, so you can step up to structured care without losing the convenience of attending from home.

Quest Wellness Center provides online therapy to clients across California, so you can attend from anywhere in the state. Call (818) 275-9810 to get started.

Call (818) 275-9810 or use the insurance verification form on this page. Our team will verify your benefits and schedule your first session.

Call (818) 275-9810 or verify your insurance to start online therapy at Quest Wellness Center.

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Verta Keshishyan

Verta Keshishyan

Marriage and Family Therapist Associate, MA

Medically reviewed by Verta Keshishyan, AMFT (Associate Marriage and Family Therapist), registered with the California Board of Behavioral Sciences and supervised by Ari Labowitz, LMFT. Verta has three years of experience with the Department of Mental Health supporting low-income families and families in crisis.

Thoughtfully Designed for Wellness

Why People Choose
Quest Wellness Center

Mental Health & Addiction

We specialize in treatments for mental health issues and co-occurring disorders.

Co-Occurring Disorders

We concentrate on mental health treatments and co-occurring conditions.

Individual Care

We provide a personalized approach to care.

Experienced Staff

We possess many years of relevant experience and a strong track record of success.

Therapist-Led Groups

Every group is led by a master’s-level therapist.

Morning, Afternoon & Night Track

Our partial hospitalization and intensive outpatient programs provide choices for morning, afternoon, or evening sessions.

Case Management

We offer case management grounded in clinical evidence.

Safe Environment

Experience a secure setting that allows you to concentrate on healing and maintaining a healthy way of life.

Supportive Community

We provide opportunities to engage with individuals at every phase of recovery.

Most Insurance

We accept most commercial PPO plans with out-of-network benefits. Coverage and costs vary by plan, and we verify your benefits before treatment.

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Finding the right fit online

A good outcome in therapy depends heavily on the relationship between you and your clinician, and that is just as true online as in person. Quest provides personalized care for each client, recognizing that everyone arrives with different needs, history, and goals, and that the right therapist for one person is not the right one for another. The team works to match you with a clinician whose approach fits your personality and to build a genuine connection over video, so sessions feel like real therapy rather than a transaction on a screen. If the fit is not right, that is something to raise early, and the team can adjust. Recovery and healing should not be something you face alone, and online therapy is meant to make that support easier to reach, not harder to feel.

Verify Insurance

Fast • Secure • Confidential

CALL +1-818-275-9810

Speak with our team today

Verify Your Insurance Provider!

We accept most commercial PPO plans with out-of-network benefits. Coverage and costs vary by plan, and we verify your benefits before treatment.